Terms and Conditions Page

RDGStores.com Terms & Conditions

Product Stock Availability:
If a product is not in stock, we will provide a full refund to the account used for the purchase.

Warranty Coverage:

Warranty covers 14 days from the Date of Delivery. Please check our website or contact us to verify warranty coverage for specific items before purchasing.
Warranty does not cover:
1- The protective sticker (film) on mobile displays. Do not remove it; doing so will void the warranty.
2- Products that have been affixed using adhesive glue or other methods, are dirty, previously installed, or used.
3- Damage occurring after professional installation.
4- Damage not reported within 12 hours of receiving the product.
5- Returns or replacements requested after 14 days from product delivery.
6- Orders of incorrect mobile parts, including shipping costs for returns.
7- Returns due to dissatisfaction with product quality, including shipping costs.
Product Returns:

All defective items must be packed as if they were new and working to maintain warranty validity.
RDGStores.com is not responsible for damage during shipment or customer/carrier misuse/abuse.
Warranty becomes void if any warranty seal is broken or tampered with.
Compatibility Responsibility:

Verify compatibility with your requirements and handset before purchasing.
RDGStores.com is not responsible for items purchased that are not compatible with your requirements or mobile phone.
Shipping Costs:

Purchasers are responsible for shipping costs for products returned for exchange or warranty repairs.
Allow up to 7 business days for our technician team to assess your returned items.
Product Descriptions:

Images in product details may differ from the actual product.
Shipping Timeframe:

All orders require 48-72 hours for processing and shipment.
Warranty for Spare Parts:

Spare parts for mobile phones come with a 14-day warranty, and replacements are available if the item is in stock.
No Warranty for Certain Items:

There is no warranty for Converter, Housing, Panel, Sim Tray, Flex Cables (Patta), Home Decor, and Beauty Products.
Note
For the housing body panel, no additional components will be included
The picture of the product is just to show you what it looks like. The real product might not be exactly the same as the one in the picture.
In case you received damaged items:

If a customer receives a damaged item, it is necessary for the customer to provide us with an open box video, if available. Additionally, it is mandatory for the customer to inform us of the damage within 12 hours of receiving the item. Customers can notify us via call, WhatsApp message, email, or our helpline numbers. Please note, if the packet was already open or if the tempered tape is damaged, please do not accept the packet. Check the packet from the outside properly before accepting the delivery.